Early Learning Centre Reviews

If I could give this company a lower rating I would. I'm suprised I'm managing to find the energy to complain about this lot. I sent them video evidence of a faulty toy and they said they would get back in touch but nothing! The woman on chat was quite rude to me too telling me she would wait and then when I went off to make a video of the problem sent me a message saying "Hello Hello"we could do it a different way, this after me asking was she prepared to wait while I took the video, convert it (as they take tiny files only) and then upload it. She then disconnected without saying goodbye or anything else after changing her mind and saying send it via email which I knew and said to her we would have to do in the firsts place. These people think that everyone has a bloody phone that takes video and is connected to everywebsite. I'm a human I'm not a moron phones are not my life. Now nothing in 5 days after a supposedly 48hr repsonse time. What a disgrace. If I don't hear anything I will be contacting paypal and show them the dodgy toy. Beware of the shocking customer service and dodgy toys. Yes I am fuming you guessed right!
PS. why do these !diots always think I would use the same email on every single website I use?

Had a problem with an online order, ordered it for a birthday present which was the same day, was told it would be ready within 30 mins to collect but then received an email 5 mins later to advise me 5 working days. The advisor Fraser was very helpful and sent me a gift voucher to use in store instead of having to wait for a refund. Thank you :)

Fraser on the online team sorted out the issue with ordering immediately. Top service

Fraser sorted my issue very quickly and efficiently. Extremely happy with the service I received today!

Fraser helped me change my delivery address so quickly on the online chat, very helpful

So I had an issue with trying to pay for my grandsons birthday present on line. I called customer service and got a very nice gentleman by the name of " RON " . I told Ron the issue I had , and asked if I could purchase the item with him . Unfortunately that wasn't possible , but Ron said he thought he knew what the problem was with my PC . Well he did . He not only solved my tech issue with my PC , but gave me valuable information should I experience a similar problem in the future . Ron was friendly , professional and an I.T wizard . Thanks Ron your a star . Great Customer service

Nadia was just a great help on the online customer services

Super fast response time ! Easy and friendly to talk to and helped me straight away with my issue. Thank you Nadia !

I had a issue with confirmation of a click and collect and the support chat was very helpful

Nadia resolved my problem very quickly and was very polite too!

Excellent service.
Resolved my issue right away. Thank you

Nadia was helpful in finding a balance on a gift card when the website was unable to do so

use online support to get a balance on a gift card, support person named Vince, helped and found what I needed very quickly answering all of my questions thank you excellent support

Great service for unavoidable return of item due to duplicated purchase. No hassle, thank you

Very good with dealing with my enquiry